Returns & Exchanges

Due to the perishable nature of coffee, we do not accept returns on roasted beans. However, if you are unsatisfied with your order or received the wrong item, we are committed to making it right.

Return Process

• 1.
  Contact Support

  Email us within 7 days of receiving your order with your order number and photos of the product.

• 2.
  Quality Review

  Our team will review your request to determine if a replacement or store credit is applicable.

• 3.
  Merchandise Returns

  For non-perishable items like brewers or apparel, ensure the item is unused and in original packaging.

• 4.
  Resolution

  Once approved, we will ship a replacement or issue a refund to your original payment method within 5 business days.